The Wink Cartel
Master Your Lash Supplies: Storage, Application & Fixes

Lash Glue: Troubleshooting, Storage, & Usage Guide
How to Use Lash Glue for Best Results
1. Shake Well Before Use – Shake the bottle for 30-60 seconds before each use to mix the ingredients properly.
2. Use the Right Humidity & Temperature – Works best in 40-60% humidity and 65-75°F (18-24°C).
3. Dispense Correctly – Squeeze out the first drop onto a glue ring or jade stone, then refresh every 15-20 minutes for best retention.
4. Control Application – Use a small, clean amount to prevent stickies and ensure smooth attachment.
5. Let it Cure Properly – Avoid moisture exposure for the first 24 hours unless using a bonder.
How to Store Lash Glue
• Unopened Bottles: Keep in an airtight container with silica gel packs in a cool, dark place (ideal temp: 35-50°F).
• Opened Bottles: Store upright in an airtight container at room temperature (65-75°F). Do not refrigerate after opening!
• Avoid Direct Sunlight & Heat – Exposure to heat and humidity will shorten the glue’s lifespan.
• Shelf Life:
• Unopened: Up to 6 months in proper storage.
• Opened: Replace every 4-8 weeks for best performance.
Troubleshooting Common Glue Issues
1. Glue Drying Too Fast or Too Slow
• Problem: Glue dries too fast before placement.
• Solution: Lower room temperature or work in lower humidity. Use a slower-drying glue if needed.
• Problem: Glue takes too long to dry.
• Solution: Increase room temperature or humidity. Use a faster-drying adhesive if needed.
2. Poor Retention (Lashes Falling Off Quickly)
• Problem: Clients experience poor retention.
• Solution:
• Ensure proper humidity and temperature in your workspace.
• Shake glue thoroughly before use.
• Use a primer to remove natural oils from lashes before application.
• Avoid overworking the glue—only dip the extension’s base into the glue bead.
3. Glue Getting Thick or Stringy
• Problem: The glue consistency is too thick or stringy.
• Solution:
• Ensure it’s stored properly and within its usable period.
• Keep the nozzle clean by wiping it after each use.
• Do not overexpose to air—dispense only what you need.
4. Nozzle Clogging
• Problem: The glue nozzle gets clogged.
• Solution:
• After each use, wipe the nozzle with a lint-free wipe (not cotton!).
• Store the bottle upright to prevent glue buildup.
• Use a nozzle pin if needed to unclog.
Lash Bonder: Troubleshooting, Storage, & Usage Guide
How to Use Lash Bonder for Best Results
1. Wait Until the Set Is Complete – Apply bonder only after all extensions are in place.
2. Use a Small Amount – Place one drop on a microfiber brush (not a cotton swab) to avoid reactions with the glue.
3. Apply to the Base of the Extensions – Gently dab the bonder along the bonded area only (where the glue and natural lash meet). Avoid touching the lash tips.
4. Let It Work – Wait 2-3 minutes for full effect before exposing lashes to water or steam.
5. No Need for a Nanomister – Bonder cures adhesive instantly and eliminates the need for a nanomister or nebulizer.
How to Store Lash Bonder
• Keep in a Cool, Dark Place – Store between 60-75°F to maintain consistency. Avoid direct sunlight.
• Tightly Seal After Use – Prevent air exposure to avoid evaporation.
• Do Not Refrigerate – Cold storage can alter the formula and reduce effectiveness.
• Shelf Life:
• Unopened: Up to 6 months when stored properly.
• Opened: Use within 3 months for best performance.
Troubleshooting Common Bonder Issues
1. Bonder Making Lashes Look “Wet” or “Clumpy”
• Problem: Extensions appear glossy or clumped after applying bonder.
• Solution:
• Use less product—a tiny amount is enough.
• Apply only at the base of the lash extensions, not on the tips.
2. Clients Still Experience Retention Issues
• Problem: Lashes still shed too soon after using bonder.
• Solution:
• Ensure the glue is fully dry before applying bonder.
• Check if the glue is still fresh and stored properly.
• Confirm your client’s aftercare routine (e.g., avoiding oil-based products).
3. Bonder Irritates the Client’s Eyes
• Problem: Client experiences stinging or sensitivity.
• Solution:
• Use minimal product and avoid touching the skin or lash line.
• Make sure the client’s eyes are fully closed during application.
• Allow proper ventilation in your workspace to prevent fumes buildup.

Cream Lash Remover: Troubleshooting, Storage, & Usage Guide
How to Use Cream Lash Remover for Best Results
1. Ensure Client’s Eyes Are Fully Closed – Have them remain still during removal.
2. Apply with a Microfiber Brush – Use a small amount and apply directly to the bonded area only. Avoid skin contact.
3. Let It Sit for 5-10 Minutes – Do not rush the process; the remover needs time to fully break down the adhesive.
4. Gently Slide Extensions Off – Use tweezers or a microfiber brush to remove softened extensions without pulling.
5. Wipe Away Excess Product – Use a clean applicator to remove residue before cleansing.
6. Cleanse with Lash Shampoo – Wash the lashes thoroughly to remove any remaining remover before reapplication.
Troubleshooting Common Issues
1. Remover Not Working Fast Enough
• Solution: Apply a slightly thicker layer and wait the full 5-10 minutes before trying to remove extensions.
2. Clients Feeling Irritation or Stinging
• Solution:
• Ensure no remover touches the skin or enters the eyes.
• Work in a well-ventilated area to minimize fumes.
• Wipe excess remover before cleansing to prevent residue from running into the eyes.
3. Extensions Not Sliding Off Easily
• Solution:
• Double-check that the glue has fully dissolved before attempting removal.
• If needed, let the remover sit for an extra 2-3 minutes before rechecking.
How to Store Cream Lash Remover
• Keep in a Cool, Dark Place – Ideal temperature: 60-75°F.
• Seal the Jar/Bottle Tightly – Exposure to air can dry it out.
• Do Not Refrigerate – Cold temperatures can alter the consistency.
• Shelf Life:
• Unopened: Up to 6 months.
• Opened: Use within 3-4 months for best results.

Lash Primer: Troubleshooting, Storage, & Usage Guide
How to Use Lash Primer for Best Results
1. Use Before Application – Apply after cleansing but before lash extension application.
2. Apply with a Lint-Free Applicator – Do not use cotton swabs, as fibers can interfere with bonding.
3. Focus on the Natural Lashes – Apply a light layer to the natural lashes only, avoiding excess product.
4. Let It Dry Completely – Wait 30-60 seconds before applying lash extensions.
How to Store Lash Primer
• Keep in a Cool, Dark Place – Avoid sunlight and heat exposure.
• Seal the Bottle Tightly – Air exposure can reduce effectiveness.
• Do Not Refrigerate – Store at room temperature (60-75°F).
• Shelf Life:
• Unopened: Up to 6 months.
• Opened: Use within 3 months.
Troubleshooting
• Lashes still lifting? Ensure you’re not overusing primer—too much can prevent good adhesion.
• Glue turning white after primer? Let the primer fully dry before applying glue.
Lash Trays: Troubleshooting, Storage, & Usage Guide
Lash Trays: Troubleshooting, Storage, & Usage Guide
How to Use Lash Trays for Best Results
1. Peel Lashes Gently – Use tweezers to remove strips carefully to avoid crimping.
2. Work from a Lash Palette or Tile – Stick the lash strip onto a clean surface for easy access.
3. Store Lashes Properly – Keep them free from dust and moisture when not in use.
How to Store Lash Trays
• Keep in the Original Case – Prevents contamination and dust buildup.
• Store in a Cool, Dry Place – Avoid direct sunlight and humidity.
• Do Not Bend the Lashes – Mishandling can cause kinks or misshaped curls.
Troubleshooting
• Lashes losing curl? Store away from heat and humidity to prevent warping.
• Lashes sticking together? Keep trays clean and handle lashes with clean tweezers only.
Tweezers: Troubleshooting, Storage, & Usage Guide
How to Use Tweezers for Best Results
1. Use the Right Type – Choose isolation tweezers for separating lashes and volume tweezers for fanning.
2. Grip Properly – Hold at the base of the handle for maximum control.
3. Sanitize After Each Use – Clean with alcohol or disinfectant between clients.
How to Store Tweezers
• Use a Tweezer Case – Prevents damage and contamination.
• Keep Dry & Clean – Store in a lint-free pouch or container.
• Avoid Dropping – Tweezers can lose alignment or bend if dropped.
Troubleshooting
• Tweezers not gripping lashes? Check alignment and clean the tips with acetone.
• Tweezers feel loose? Consider switching to a pair with better tension.
Lash Shampoo: Troubleshooting, Storage, & Usage Guide
How to Use Lash Shampoo for Best Results
1. Use Daily for Best Retention – Clients should cleanse lashes at least once a day to remove oils and debris.
2. Apply with a Lash Cleansing Brush – Use a soft, dense brush to lather gently.
3. Rinse Thoroughly – Ensure all residue is removed with lukewarm water.
4. Pat Dry & Brush Lashes – Use a lint-free towel and spoolie to keep lashes fluffy.
How to Store Lash Shampoo
• Keep in a Cool, Dry Place – Avoid extreme heat or humidity.
• Seal the Bottle After Use – Exposure to air can cause contamination.
• Shelf Life:
• Unopened: Up to 1 year.
• Opened: Use within 6 months.
Troubleshooting
• Lashes still looking dirty? Ensure the client is washing thoroughly and not skipping daily cleansing.
• Foam not lathering? Shake the bottle before use to activate the formula.
Glue Rings: Troubleshooting, Storage, & Usage Guide
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