The Wink Cartel


Master Your Lash Supplies: Storage, Application & Fixes



Lash Glue: Troubleshooting, Storage, & Usage Guide



How to Use Lash Glue for Best Results

    1.    Shake Well Before Use – Shake the bottle for 30-60 seconds before each use to mix the ingredients properly.

    2.    Use the Right Humidity & Temperature – Works best in 40-60% humidity and 65-75°F (18-24°C).

    3.    Dispense Correctly – Squeeze out the first drop onto a glue ring or jade stone, then refresh every 15-20 minutes for best retention.

    4.    Control Application – Use a small, clean amount to prevent stickies and ensure smooth attachment.

    5.    Let it Cure Properly – Avoid moisture exposure for the first 24 hours unless using a bonder.



How to Store Lash Glue

    •    Unopened Bottles: Keep in an airtight container with silica gel packs in a cool, dark place (ideal temp: 35-50°F).

    •    Opened Bottles: Store upright in an airtight container at room temperature (65-75°F). Do not refrigerate after opening!

    •    Avoid Direct Sunlight & Heat – Exposure to heat and humidity will shorten the glue’s lifespan.

    •    Shelf Life:

    •    Unopened: Up to 6 months in proper storage.

    •    Opened: Replace every 4-8 weeks for best performance.



Troubleshooting Common Glue Issues


1. Glue Drying Too Fast or Too Slow

    •    Problem: Glue dries too fast before placement.

    •    Solution: Lower room temperature or work in lower humidity. Use a slower-drying glue if needed.

    •    Problem: Glue takes too long to dry.

    •    Solution: Increase room temperature or humidity. Use a faster-drying adhesive if needed.


2. Poor Retention (Lashes Falling Off Quickly)

    •    Problem: Clients experience poor retention.

    •    Solution:

    •    Ensure proper humidity and temperature in your workspace.

    •    Shake glue thoroughly before use.

    •    Use a primer to remove natural oils from lashes before application.

    •    Avoid overworking the glue—only dip the extension’s base into the glue bead.


3. Glue Getting Thick or Stringy

    •    Problem: The glue consistency is too thick or stringy.

    •    Solution:

    •    Ensure it’s stored properly and within its usable period.

    •    Keep the nozzle clean by wiping it after each use.

    •    Do not overexpose to air—dispense only what you need.


4. Nozzle Clogging

    •    Problem: The glue nozzle gets clogged.

    •    Solution:

    •    After each use, wipe the nozzle with a lint-free wipe (not cotton!).

    •    Store the bottle upright to prevent glue buildup.

    •    Use a nozzle pin if needed to unclog.

Lash Bonder: Troubleshooting, Storage, & Usage Guide



How to Use Lash Bonder for Best Results

    1.    Wait Until the Set Is Complete – Apply bonder only after all extensions are in place.

    2.    Use a Small Amount – Place one drop on a microfiber brush (not a cotton swab) to avoid reactions with the glue.

    3.    Apply to the Base of the Extensions – Gently dab the bonder along the bonded area only (where the glue and natural lash meet). Avoid touching the lash tips.

    4.    Let It Work – Wait 2-3 minutes for full effect before exposing lashes to water or steam.

    5.    No Need for a Nanomister – Bonder cures adhesive instantly and eliminates the need for a nanomister or nebulizer.


How to Store Lash Bonder

    •    Keep in a Cool, Dark Place – Store between 60-75°F to maintain consistency. Avoid direct sunlight.

    •    Tightly Seal After Use – Prevent air exposure to avoid evaporation.

    •    Do Not Refrigerate – Cold storage can alter the formula and reduce effectiveness.

    •    Shelf Life:

    •    Unopened: Up to 6 months when stored properly.

    •    Opened: Use within 3 months for best performance.


Troubleshooting Common Bonder Issues


1. Bonder Making Lashes Look “Wet” or “Clumpy”

    •    Problem: Extensions appear glossy or clumped after applying bonder.

    •    Solution:

    •    Use less product—a tiny amount is enough.

    •    Apply only at the base of the lash extensions, not on the tips.


2. Clients Still Experience Retention Issues

    •    Problem: Lashes still shed too soon after using bonder.

    •    Solution:

    •    Ensure the glue is fully dry before applying bonder.

    •    Check if the glue is still fresh and stored properly.

    •    Confirm your client’s aftercare routine (e.g., avoiding oil-based products).


3. Bonder Irritates the Client’s Eyes

    •    Problem: Client experiences stinging or sensitivity.

    •    Solution:

    •    Use minimal product and avoid touching the skin or lash line.

    •    Make sure the client’s eyes are fully closed during application.

    •    Allow proper ventilation in your workspace to prevent fumes buildup.


Cream Lash Remover: Troubleshooting, Storage, & Usage Guide



How to Use Cream Lash Remover for Best Results

    1.    Ensure Client’s Eyes Are Fully Closed – Have them remain still during removal.

    2.    Apply with a Microfiber Brush – Use a small amount and apply directly to the bonded area only. Avoid skin contact.

    3.    Let It Sit for 5-10 Minutes – Do not rush the process; the remover needs time to fully break down the adhesive.

    4.    Gently Slide Extensions Off – Use tweezers or a microfiber brush to remove softened extensions without pulling.

    5.    Wipe Away Excess Product – Use a clean applicator to remove residue before cleansing.

    6.    Cleanse with Lash Shampoo – Wash the lashes thoroughly to remove any remaining remover before reapplication.



Troubleshooting Common Issues


1. Remover Not Working Fast Enough

    •    Solution: Apply a slightly thicker layer and wait the full 5-10 minutes before trying to remove extensions.


2. Clients Feeling Irritation or Stinging

    •    Solution:

    •    Ensure no remover touches the skin or enters the eyes.

    •    Work in a well-ventilated area to minimize fumes.

    •    Wipe excess remover before cleansing to prevent residue from running into the eyes.


3. Extensions Not Sliding Off Easily

    •    Solution:

    •    Double-check that the glue has fully dissolved before attempting removal.

    •    If needed, let the remover sit for an extra 2-3 minutes before rechecking.


How to Store Cream Lash Remover

    •    Keep in a Cool, Dark Place – Ideal temperature: 60-75°F.

    •    Seal the Jar/Bottle Tightly – Exposure to air can dry it out.

    •    Do Not Refrigerate – Cold temperatures can alter the consistency.

    •    Shelf Life:

    •    Unopened: Up to 6 months.

    •    Opened: Use within 3-4 months for best results.


Lash Primer: Troubleshooting, Storage, & Usage Guide



How to Use Lash Primer for Best Results

    1.    Use Before Application – Apply after cleansing but before lash extension application.

    2.    Apply with a Lint-Free Applicator – Do not use cotton swabs, as fibers can interfere with bonding.

    3.    Focus on the Natural Lashes – Apply a light layer to the natural lashes only, avoiding excess product.

    4.    Let It Dry Completely – Wait 30-60 seconds before applying lash extensions.


How to Store Lash Primer

    •    Keep in a Cool, Dark Place – Avoid sunlight and heat exposure.

    •    Seal the Bottle Tightly – Air exposure can reduce effectiveness.

    •    Do Not Refrigerate – Store at room temperature (60-75°F).

    •    Shelf Life:

    •    Unopened: Up to 6 months.

    •    Opened: Use within 3 months.


Troubleshooting

    •    Lashes still lifting? Ensure you’re not overusing primer—too much can prevent good adhesion.

    •    Glue turning white after primer? Let the primer fully dry before applying glue.


Lash Trays: Troubleshooting, Storage, & Usage Guide

Lash Trays: Troubleshooting, Storage, & Usage Guide


How to Use Lash Trays for Best Results

    1.    Peel Lashes Gently – Use tweezers to remove strips carefully to avoid crimping.

    2.    Work from a Lash Palette or Tile – Stick the lash strip onto a clean surface for easy access.

    3.    Store Lashes Properly – Keep them free from dust and moisture when not in use.


How to Store Lash Trays

    •    Keep in the Original Case – Prevents contamination and dust buildup.

    •    Store in a Cool, Dry Place – Avoid direct sunlight and humidity.

    •    Do Not Bend the Lashes – Mishandling can cause kinks or misshaped curls.


Troubleshooting

    •    Lashes losing curl? Store away from heat and humidity to prevent warping.

    •    Lashes sticking together? Keep trays clean and handle lashes with clean tweezers only.


Tweezers: Troubleshooting, Storage, & Usage Guide



How to Use Tweezers for Best Results

    1.    Use the Right Type – Choose isolation tweezers for separating lashes and volume tweezers for fanning.

    2.    Grip Properly – Hold at the base of the handle for maximum control.

    3.    Sanitize After Each Use – Clean with alcohol or disinfectant between clients.


How to Store Tweezers

    •    Use a Tweezer Case – Prevents damage and contamination.

    •    Keep Dry & Clean – Store in a lint-free pouch or container.

    •    Avoid Dropping – Tweezers can lose alignment or bend if dropped.


Troubleshooting

    •    Tweezers not gripping lashes? Check alignment and clean the tips with acetone.

    •    Tweezers feel loose? Consider switching to a pair with better tension.

Lash Shampoo: Troubleshooting, Storage, & Usage Guide



How to Use Lash Shampoo for Best Results

    1.    Use Daily for Best Retention – Clients should cleanse lashes at least once a day to remove oils and debris.

    2.    Apply with a Lash Cleansing Brush – Use a soft, dense brush to lather gently.

    3.    Rinse Thoroughly – Ensure all residue is removed with lukewarm water.

    4.    Pat Dry & Brush Lashes – Use a lint-free towel and spoolie to keep lashes fluffy.


How to Store Lash Shampoo

    •    Keep in a Cool, Dry Place – Avoid extreme heat or humidity.

    •    Seal the Bottle After Use – Exposure to air can cause contamination.

    •    Shelf Life:

    •    Unopened: Up to 1 year.

    •    Opened: Use within 6 months.


Troubleshooting

    •    Lashes still looking dirty? Ensure the client is washing thoroughly and not skipping daily cleansing.

    •    Foam not lathering? Shake the bottle before use to activate the formula.



Glue Rings: Troubleshooting, Storage, & Usage Guide


How to Use Glue Rings for Best Results
    1.    Place a Fresh Drop for Each Client – Never reuse glue from a previous appointment.
    2.    Change Drops Every 15-20 Minutes – Helps maintain optimal glue freshness.
    3.    Use with a Disposable Insert (Optional) – Helps reduce product waste.

How to Store Glue Rings
    •    Keep in a Clean, Dry Container – Avoid dust and debris contamination.
    •    Store Away from Direct Sunlight – Prevents heat damage.
    •    Keep in a Closed Bag or Box – To maintain hygiene before use.

Troubleshooting
    •    Glue drying too fast? Ensure the humidity and temperature in your workspace are within the recommended range.
    •    Glue running inside the ring? Use a ring with a divider to control glue spread.







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